Lantronix
Lantronix LEVEL 1 Technical Services subscription

Lantronix LEVEL 1 Five-Year Technical Support for LM83X 8-Port Local (83X-8S-004-NAA)

Lantronix|

MPN: 83X-8S-004-NAA-L1Y5

Digital Delivery
$1,371.97$1,392.09

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
Authorized Dealer — Full manufacturer warranty
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Key Features

  • Online Help Service
  • Help Ticket Portal
  • Phone Support 24/7
  • 4-Hour Ticket Response
  • Technical Account Team
  • Configuration Assistance
  • Software Updates
  • Maintain support coverage for five years with Level 1 technical assistance
LEVEL 1 Technical Services covers the LM83X 8-Port Local (83X-8S-004-NAA) for 5 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.

Ideal For

  • Protecting a production LM83X 8-Port Local (83X-8S-004-NAA) deployment for 5 years
  • Teams that need a guaranteed four-hour ticket response
  • Budgeting support and warranty coverage up front with the hardware

Why This Product

  • 124/7 direct technical support and software updates
  • 2LEVEL 2 adds extended warranty and advanced hardware replacement
  • 35-year term