Lantronix LEVEL 1 Five-Year Technical Support for EDS3000PS 8-Port Serial (EDS3008PS1NS)
$258.82$262.60
Ships from and sold by A5 IT
Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
Authorized Dealer — Full manufacturer warranty
Business Pricing Available
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Create Free Business AccountKey Features
- Online Help Service
- Help Ticket Portal
- Phone Support 24/7
- 4-Hour Ticket Response
- Technical Account Team
- Configuration Assistance
- Software Updates
- Maintain support continuity with a five-year service term
LEVEL 1 Technical Services covers the EDS3000PS 8-Port Serial (EDS3008PS1NS) for 5 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation.
Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.
Ideal For
- Protecting a production EDS3000PS 8-Port Serial (EDS3008PS1NS) deployment for 5 years
- Teams that need a guaranteed four-hour ticket response
- Budgeting support and warranty coverage up front with the hardware
Why This Product
- 124/7 direct technical support and software updates
- 2LEVEL 2 adds extended warranty and advanced hardware replacement
- 35-year term
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