Lantronix F33H002B01-L1Y5 — LEVEL 1 Five-Year Technical Support for FOX3 LTE (F33H002B01)
Ships from and sold by A5 IT
Key Features
- Online Help Service
- Help Ticket Portal
- Phone Support 24/7
- 4-Hour Ticket Response
- Technical Account Team
- Configuration Assistance
- Software Updates
- Maintain support coverage for five years with a Level 1 technical support subscription
Ideal For
- Protecting a production FOX3 4G LTE (F33H002B01) deployment for 5 years
- Teams that need a guaranteed four-hour ticket response
- Budgeting support and warranty coverage up front with the hardware
Specifications
| Term | 5 years |
| Phone Support | 24/7 |
| Service Level | LEVEL 1 |
| Covered Product | F33H002B01 |
| Ticket Response | 4-hour |
| Software Updates | Included |
| Technical Account Team | Included |
| Configuration Assistance | Included |
Documentation
Product Brief
AVL Firmware & Hardware PREMIUM-FEATURES Product Brief
AVL Firmware & Hardware PREMIUM-FEATURES Product Brief (A4)
FOX5 Vehicle Telematics Product Brief (A4)
Cert, RoHS and REACH FM-418 A, Lantronix Mobility Solutions – FOX3
Cert, ISED, FOX3-4G-NA (Cert-00198) Industry Canada
Cert, EXPERTISE, FOX3-4G-NA
Frequently Asked Questions
What does LEVEL 1 include?▾
LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.
Which product does this subscription cover?▾
This subscription is sold against Lantronix part number F33H002B01.
How long is the term?▾
Five years from activation.
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