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Lantronix
Lantronix LEVEL 1 Technical Services subscription

Lantronix F33H002S-L1Y1 — LEVEL 1 One-Year Technical Support for FOX3 4G LTE (F33H002S)

Lantronix|

MPN: F33H002S-L1Y1

Digital Delivery
$10.32

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty

Key Features

  • Online Help Service
  • Help Ticket Portal
  • Phone Support 24/7
  • 4-Hour Ticket Response
  • Technical Account Team
  • Configuration Assistance
  • Software Updates
  • Maintain device coverage with a 1-year technical support subscription
LEVEL 1 Technical Services covers the FOX3 4G LTE (F33H002S) for 1 year. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.

Ideal For

  • Protecting a production FOX3 4G LTE (F33H002S) deployment for 1 year
  • Teams that need a guaranteed four-hour ticket response
  • Budgeting support and warranty coverage up front with the hardware

Specifications

Term1 year
Phone Support24/7
Service LevelLEVEL 1
Covered ProductF33H002S
Ticket Response4-hour
Software UpdatesIncluded
Technical Account TeamIncluded
Configuration AssistanceIncluded

Documentation

Product Brief

AVL Firmware & Hardware PREMIUM-FEATURES Product Brief

AVL Firmware & Hardware PREMIUM-FEATURES Product Brief (A4)

FOX5 Vehicle Telematics Product Brief (A4)

Cert, RoHS and REACH FM-418 A, Lantronix Mobility Solutions – FOX3

Cert, ISED, FOX3-4G-NA (Cert-00198) Industry Canada

Cert, EXPERTISE, FOX3-4G-NA

Frequently Asked Questions

What does LEVEL 1 include?▾

LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number F33H002S.

How long is the term?▾

One year from activation.

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