+1 (224) 312-2244Request a Quote
Lantronix
Lantronix LEVEL 2 Technical Services subscription

Lantronix SM48TAT4XA-RP-NA-L2Y5 — LEVEL 2 Five-Year Extended Warranty and Technical

Lantronix|

MPN: SM48TAT4XA-RP-NA-L2Y5

Digital Delivery
$1,876.20

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty

Key Features

  • Online Help Service
  • Help Ticket Portal
  • Phone Support 24/7
  • 4-Hour Ticket Response
  • Technical Account Team
  • Configuration Assistance
  • Software Updates
  • Extended Limited Lifetime Warranty
LEVEL 2 Technical Services covers the SM48TAT4XA-RP-NA for 5 years. It includes everything in LEVEL 1 — 24/7 phone support, a four-hour ticket response commitment, a dedicated technical account team, configuration assistance and software updates — and extends it with an extended limited lifetime warranty and advanced hardware replacement. Lantronix LEVEL Technical Services provides dedicated technical support experts to assist your team with technical challenges you may encounter with your out-of-band solution. Advanced hardware replacement keeps a failed unit from becoming an extended outage.

Ideal For

  • Protecting a production SM48TAT4XA-RP-NA deployment for 5 years
  • Teams that need a guaranteed four-hour ticket response
  • Budgeting support and warranty coverage up front with the hardware
  • Sites where a failed unit must be replaced without waiting on an RMA

Specifications

Term5 years
Phone Support24/7
Service LevelLEVEL 2
Covered ProductSM48TAT4XA-RP-NA
Ticket Response4-hour
Software UpdatesIncluded
Technical Account TeamIncluded
Configuration AssistanceIncluded
Advanced Hardware ReplacementIncluded
Extended Limited Lifetime WarrantyIncluded

Documentation

Product Brief

SM48TAT4XA-RP Product Brief (A4)

PoE Switches & Media Converters Matrix

Managed 48-Port Gigabit PoE+ Switch with Device Management System (PDF 345.34 KB)

API User Guide Rev A (PDF 484.70 KB)

SM48TAT4XA-RP and SM24TAT4XB CLI Reference Guide Rev H

SM48TAT4XA-RP and SM24TAT4XB Installation Guide Rev J

Frequently Asked Questions

What does LEVEL 2 include?▾

LEVEL 2 builds on all of the features of LEVEL 1 and extends the services, offering extended warranty and advanced hardware replacement in the case of an issue with a Lantronix device in the field.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number SM48TAT4XA-RP-NA.

How long is the term?▾

Five years from activation.

Related Products

FIVE-YEAR SUBSCRIPTION FOR EXTENDED WARRANTY AND TECHNICAL SUPPORT FOR LANTRONIX

Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support

Lantronix · SLB882KIT-15P-02-L2Y5

$1,686.75
In Stock
FIVE-YEAR SUBSCRIPTION FOR EXTENDED WARRANTY AND TECHNICAL SUPPORT FOR THE SLB88

Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support

Lantronix · SLB882KIT-15P-VW-L2Y5

$1,236.75
In Stock
FIVE-YEAR SUBSCRIPTION FOR EXTENDED WARRANTY AND TECHNICAL SUPPORT FOR THE SM12X

Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support

Lantronix · SM12XPA-UK-L2Y5

$1,712.70
In Stock
FIVE-YEAR SUBSCRIPTION FOR EXTENDED WARRANTY AND TECHNICAL SUPPORT FOR THE SM12X

Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support

Lantronix · SM12XPA-BR-L2Y5

$1,712.70
In Stock
FIVE-YEAR SUBSCRIPTION FOR EXTENDED WARRANTY AND TECHNICAL SUPPORT FOR THE SM12X

Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support

Lantronix · SM12XPA-JP-L2Y5

$1,712.70
In Stock