Lantronix LEVEL 1 One-Year Technical Support for 61-5001-0118
$478.99$486.00
Ships from and sold by A5 IT
Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
Authorized Dealer — Full manufacturer warranty
Key Features
- Online Help Service
- Help Ticket Portal
- Phone Support 24/7
- 4-Hour Ticket Response
- Technical Account Team
- Configuration Assistance
- Software Updates
- Gives you complete peace of mind and confidence in your results
LEVEL 1 Technical Services covers the 61-5001-0118 for 1 year. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation.
Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.
Ideal For
- Protecting a production 61-5001-0118 deployment for 1 year
- Teams that need a guaranteed four-hour ticket response
- Budgeting support and warranty coverage up front with the hardware
Why This Product
- 124/7 direct technical support and software updates
- 2LEVEL 2 adds extended warranty and advanced hardware replacement
- 31-year term
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