Lantronix
Lantronix LEVEL 1 Technical Services subscription

Lantronix LEVEL 1 Three-Year Technical Support for PS-DC-DUAL-5624T-AL

Lantronix|

MPN: PS-DC-DUAL-5624T-AL-L1Y3

Digital Delivery
$229.37$232.74

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
Authorized Dealer — Full manufacturer warranty

Key Features

  • Online Help Service
  • Help Ticket Portal
  • Phone Support 24/7
  • 4-Hour Ticket Response
  • Technical Account Team
  • Configuration Assistance
  • Software Updates
  • Protect critical deployments with 24/7/365 Level 1 technical support
LEVEL 1 Technical Services covers the PS-DC-DUAL-5624T-AL for 3 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.

Ideal For

  • Protecting a production PS-DC-DUAL-5624T-AL deployment for 3 years
  • Teams that need a guaranteed four-hour ticket response
  • Budgeting support and warranty coverage up front with the hardware

Why This Product

  • 124/7 direct technical support and software updates
  • 2LEVEL 2 adds extended warranty and advanced hardware replacement
  • 33-year term