Lantronix SM24TBT2DPB-OZ-L1Y3 — LEVEL 1 Three-Year Technical Support
$765.19
Ships from and sold by A5 IT
Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty
Key Features
- Online Help Service
- Help Ticket Portal
- Phone Support 24/7
- 4-Hour Ticket Response
- Technical Account Team
- Configuration Assistance
- Software Updates
- Protects your investment and adds value with increased reliability
LEVEL 1 Technical Services covers the SM24TBT2DPB-OZ for 3 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation.
Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.
Ideal For
- Protecting a production SM24TBT2DPB-OZ deployment for 3 years
- Teams that need a guaranteed four-hour ticket response
- Budgeting support and warranty coverage up front with the hardware
Specifications
| Term | 3 years |
| Phone Support | 24/7 |
| Service Level | LEVEL 1 |
| Covered Product | SM24TBT2DPB-OZ |
| Ticket Response | 4-hour |
| Software Updates | Included |
| Technical Account Team | Included |
| Configuration Assistance | Included |
Frequently Asked Questions
What does LEVEL 1 include?▾
LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.
Which product does this subscription cover?▾
This subscription is sold against Lantronix part number SM24TBT2DPB-OZ.
How long is the term?▾
Three years from activation.
Related Products
Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support
Lantronix · SLB882KIT-15P-02-L2Y5
$1,686.75
In Stock
Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support
Lantronix · SLB882KIT-15P-VW-L2Y5
$1,236.75
In Stock
Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support
Lantronix · SM12XPA-UK-L2Y5
$1,712.70
In Stock
Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support
Lantronix · SM12XPA-BR-L2Y5
$1,712.70
In Stock
Lantronix FIVE-YEAR Subscription for Extended Warranty and Technical Support
Lantronix · SM12XPA-JP-L2Y5
$1,712.70
In Stock