Key Features
- Online Help Service
- Help Ticket Portal
- Phone Support 24/7
- 4-Hour Ticket Response
- Technical Account Team
- Configuration Assistance
- Software Updates
- Protects your investment and adds value with increased reliability
Ideal For
- Protecting a production SM48TAT4XA-RP deployment for 1 year
- Teams that need a guaranteed four-hour ticket response
- Budgeting support and warranty coverage up front with the hardware
Specifications
| Term | 1 year |
| Phone Support | 24/7 |
| Service Level | LEVEL 1 |
| Covered Product | SM48TAT4XA-RP |
| Ticket Response | 4-hour |
| Software Updates | Included |
| Technical Account Team | Included |
| Configuration Assistance | Included |
Documentation
Product Brief
SM48TAT4XA-RP Product Brief (A4)
PoE Switches & Media Converters Matrix
Managed 48-Port Gigabit PoE+ Switch with Device Management System (PDF 345.34 KB)
API User Guide Rev A (PDF 484.70 KB)
SM48TAT4XA-RP and SM24TAT4XB CLI Reference Guide Rev H
SM48TAT4XA-RP and SM24TAT4XB Installation Guide Rev J
Frequently Asked Questions
What does LEVEL 1 include?▾
LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.
Which product does this subscription cover?▾
This subscription is sold against Lantronix part number SM48TAT4XA-RP.
How long is the term?▾
One year from activation.
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