What does LEVEL 1 include?

LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.

Which product does this subscription cover?

This subscription is sold against Lantronix part number SLC9048.

Lantronix LEVEL 1 Five-Year Technical Support for SLC9048

Name: Lantronix SLC9048-L1Y5 — LEVEL 1 Five-Year Technical Support
Brand: Lantronix
SKU: SLC9048-L1Y5
Price: 2089.37 USD
Availability: InStock

Lantronix|

MPN: SLC9048-L1Y5

In Stock

$2,089.37$2,120.00

Ships from and sold by A5 IT

Request for QuoteCall 224-312-2244 for Sales

Ground ShippingArrives by Monday, Sep 14

Order within 11h 55m to get it by Monday, Sep 14

Authorized Dealer — Full manufacturer warranty

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Key Features

Online Help Service
Help Ticket Portal
Phone Support 24/7
4-Hour Ticket Response
Technical Account Team
Configuration Assistance
Software Updates

LEVEL 1 Technical Services covers the SLC9048 for 5 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.