Lantronix LEVEL 1 Three-Year Technical Support for SLC9016-16U-DC
$1,207.84$1,225.00
Ships from and sold by A5 IT
Ground ShippingArrives by Tuesday, Sep 15
Order within 9h 9m to get it by Tuesday, Sep 15
Authorized Dealer — Full manufacturer warranty
Key Features
- Online Help Service
- Help Ticket Portal
- Phone Support 24/7
- 4-Hour Ticket Response
- Technical Account Team
- Configuration Assistance
- Software Updates
LEVEL 1 Technical Services covers the SLC9016-16U-DC for 3 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation.
Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.
Ideal For
- Protecting a production SLC9016-16U-DC deployment for 3 years
- Teams that need a guaranteed four-hour ticket response
- Budgeting support and warranty coverage up front with the hardware
Why This Product
- 124/7 direct technical support and software updates
- 2LEVEL 2 adds extended warranty and advanced hardware replacement
- 33-year term
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